Financial Aid & Veterans Advisor

VA HIGHLANDS COMMUNITY COLLEGE   Abingdon, VA   Full-time     Education
Posted on August 25, 2021
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Virginia Highlands Community College

Financial Aid & Veterans Advisor

Responsibilities:
Assists prospective and current students and families with the completion of applications, verifications, approvals and FAFSAs
Communicates with veterans, dependents, prospective and current students in person, online and over the telephone
Submits veterans and dependent enrollments to the Department of Veterans Affairs for approval
Monitors enrollment and reports changes and status to the Department of Veterans Affairs through the VaOnce portal
Directs prospective and current students to the appropriate resources and staff needed to complete the entire FAFSA process
Assists financial aid staff with projects and tasks
Other duties as assigned
Establishes and maintains effective relationships with students, faculty & staff and other stakeholders important to the college
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications
The successful candidate will show evidence of an ability to:
Work independently and as a member of a team in a productive manner
Demonstrate decision-making and critical thinking skills
Demonstrate attention to details
Learn, interpret, comprehend and apply policies, procedures, and regulations to include but not limited to state, federal, Title IV, VCCS, VHCC, FERPA, financial aid and Department of Veterans Affairs
Interact with a diverse student population
Learn and maintain proficiency in state computer systems and programs
Provide exceptional customer service
Use Microsoft Office software, student information systems and other automated office equipment
Maintain a high level of ethics, professionalism and confidentiality in performance of all duties
Establish and maintain excellent working relationships with students, faculty & staff and other stakeholders important to the college
A minimum of education and/or experience equivalent to an associate’s degree in business administration or related field

AA/EEO Employer.