LIHEAP Benefit Programs Specialist #90007
LIHEAP Benefit Programs Specialist
JOB DURATION: Approximately 10 weeks, 28 hours per week
POSITION NUMBER: 90007
MINIMUM SALARY: $13.75 per hour - No Fringe Benefits
LOCATION: Marion VA
APPLICATION DEADLINE: Friday, September 18, 2020, 4:00 p.m.
DUTIES AND RESPONSIBILITIES:
Assists customers in completing applications for the Energy Assistance Program. Reviews applications for accuracy and completeness. Contacts customers by telephone to clarify any questionable information. Timely identifies information needed to process applications and sends pending notices to customers. Completes and reviews on-line searches to verify income. Completes adequate documentation to support actions taken to process/determine eligibility. Contacts vendors to arrange and guarantee services to customers. Maintains work environment and materials. Manages and organizes workload in order to timely meet deadlines for completion of duties.
SPECIAL REQUIREMENTS:
Applicant must be willing to work outside normal office hours and on holidays. Applicant must have proficient computer skills.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER