Concierge

Description: To greet all residents/guests, answering the phone, accept packages, event planning, customer service, and support the Community Manager.

Hours:  Seasonal Position (April – October); 40 Hours a week, Thursday to Monday (Weekends a must)

Day to Day Duties and Responsibilities:

• Answering the front desk phone and taking appropriate messages where needed
• Coordinate any deliveries with a resident/ensuring packages are received and entered to the online package system
• Scheduling laundry pickup, design and decoration of the suites, replenishment of amenities or refreshments in the suites. May be responsible for helping guests get settled if they have rented a suite.
• Supporting the Community Manager/handle certain Management-related duties. Assist with special projects, calling vendors, putting together communications for the building, guest suites, inspections, etc.
• Building Cleanliness- Walking around the building and noting if something is untidy or a hazard in order to notify Management.
• Assist residents with dry cleaning, rental cars, reservations, maid services, airport transportation, etc.
• Valet Service – Concierge will assist the valet service and will be trained in the valet process.

Event Planning- Work with the Dining Committee throughout the year and put together a schedule of events for the season. Communication with residents/market events, working with vendors, decorating, ensuring the space is returned to its original condition, collecting feedback and seeing what could be improved, etc.